 
y offering a wide range of user-friendly services, the North Carolina Department of Revenue gives taxpayers everything they need to file taxes and find accurate information faster and easier than ever before.
Taxpayers can choose from a variety of methods to determine what they need by visiting the Department’s website at www.dornc.com or by using its toll free number at 877.252.3052.
The Department’s wide range of electronic services – from filing taxes online to checking the status of refunds through its website – offer flexibility while providing a safe, secure way to exchange information. In 2006, over 2.2 million North Carolina income tax returns were filed electronically.
Electronic Transactions
Electronic filing provides automatic, computerized calculations that make it virtually error proof. But the fast turnaround time is the biggest benefit. By filing electronically and choosing the direct deposit option, taxpayers can receive their refunds in just one to two weeks instead of eight to twelve.
Checking the status of a refund is possible electronically by using the ‘Where’s My Refund’ button on the Department’s website. North Carolina residents can also pay their taxes, file for extensions and make estimated tax payments online. Many electronic business transactions are available as well.
And for those who need one-on-one assistance, the Department operates fully staffed service centers in Asheville, Charlotte, Elizabeth City, Fayetteville, Greensboro, Greenville, Hickory, Raleigh, Rocky Mount, Wilmington and Winston-Salem.
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